Referrers

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Important information for Qscan referrers across Brisbane and the Gold Coast during Coronavirus (COVID-19)

Due to the Coronavirus (COVID-19) pandemic, we want to ensure that all our referrers are kept up to date with how we are approaching patient management across the Qscan Group.

Qscan has industry-leading protocols in place at our clinics to help care for your patients. We continue to ensure our clinics are safe for patients and staff with appropriate use of PPE measures.


In order to manage respiratory or potentially infectious patients, we ask that you assist us byindicating appropriately on your patient’s referral, one of the classifications below:

  1. Chronic non-infectious respiratory patients
    • Patients with chronic lung disease but not infectious
    • Please clearly state “chronic nonCOVID-19” on your patient’s referral to help us triage effectively
  1. Acute URTI or Acute LRTI where COVID-19 not suspected
    • For these patients we will enact our ‘potentially acute infectious’ protocol which requires full PPE and decontamination protocols
    • Please supply these patients with a surgical facemask to wear throughout their clinic visit
    • Please clearly state “acutely unwell, COVID-19 not suspected” on referral
  1. Suspected COVID-19 patients
    • If you suspect your patient has COVID-19, please direct them to a public hospital or fever clinic
    • Should you believe the examination is very urgent (limb/life threatening) such as DVT, acute abdominal pain, testicular torsion, ectopic pregnancy etc. we will look to provide service with full PPE protection
    • Please indicate “Suspected COVID-19” on referral and call ahead before sending patient

Please note that non-infectious/non-respiratory patients may call or arrive at our clinic as per normal for their examination. These patients will still be triaged to ensure they are asymptomatic for COVID-19.

Your assistance will help expedite your patient’s examination and ensure our best efforts to screen patients does not impede their access to imaging.


Please also note our other referrer resources available at this time including:

Qscan recognises the importance of delivering fast and accurate results to our referring practitioners. Qscan iQ is Qscan’s Picture and Archiving Communications System (PACS) used by our Radiologists. Our platform is powered by InteleViewer and includes InteleConnect for online access to radiology results anywhere, anytime.

To gain access to our free Qscan iQ service to view your patient’s reports and images, please visit www.qscaniq.com.au/Portal/app and click on “Apply for a Qscan iQ Account.

Should you require technical support please either contact our Referrer Support Team on 07 3357 0960, email techsupport@qscan.com.au or complete the following enquiry form.


Upload patient referral below using our secure pathway


  • We accept all referrals including standard or electronic referrals. Multiple files can also be uploaded if required.
  • Drop files here or
  • This field is for validation purposes and should be left unchanged.

Here you will find our referral forms to download.

To order Qscan referral pads or any other Qscan stationary please contact us or submit a request through the Referrer Support tab.


A4 Referrals
• Brisbane/Gold Coast A4 General (QLD)
Brisbane/Gold Coast A4 MRI (QLD)
Canberra A4 General (ACT)
• Mackay A4 General (QLD)
 Rockingham A4 General (WA)

A5 Referrals
• Brisbane/Gold Coast A5 General (QLD)
• Brisbane/Gold Coast A5 Dental (QLD)
Brisbane/Gold Coast A5 Podiatry & Physio (QLD)
• Brisbane/Gold Coast A5 Chiro (QLD)
• Brisbane/Gold Coast A5 Liver (QLD)
Brisbane/Gold Coast A5 Cardiac (QLD)
Brisbane/Gold Coast A5 Prostate MRI (QLD)

PET Referrals
• Brisbane (QLD)
• Gold Coast (QLD)
Canberra (ACT)
Hobart (TAS)
• Mackay (QLD)
Rockingham (WA)

Rich Text Format (.rtf) Referrals
General Referral (rtf)

Other Forms
• Image Transfer Request


If you require any additional support or have an enquiry please contact us or submit a request through this form and we will contact you.

Qscan iQ offers web access to Qscan results, including reports and images. Results can be viewed in real time, with easy, on-the-go access from any Windows or Mac desktop, laptop or Mac device. There is also a free app ‘InteleConnect’ for the iPhone and iPad. You can download it from the App Store now.

Qscan recognises the importance of delivering fast and accurate results to our referring practitioners. Qscan iQ is Qscan’s Picture and Archiving Communications System (PACS) used by our Radiologists and many of our referring practitioners. Qscan iQ is powered by InteleViewer, a highly regarded, advanced PACS and includes InteleConnect for online access to radiology results anywhere, anytime.

If you would like to be set up to gain access to our free Qscan iQ service or require technical support please contact our Referrer Support Team on 07 3357 0960 or email techsupport@qscan.com.au.

Would you like to register to access Qscan iQ? Please visit the below link then click on Apply for Account.

www.qscaniq.com.au/Portal/app


If you require any additional support or have an enquiry please contact us or submit a request through this form and we will contact you.

Doctor Direct Line

Qscan has a dedicated phone line to provide referring practitioners with fast access to answers and support including:

Access to patient’s reports via electronic download (or fax to practice)

  • Request copies of previous reports
  • Communicate directly with our radiologists
  • IT Support

Brisbane: 07 3357 0315

Gold Coast: 07 5503 3455

Qscan has a dedicated phone line for referrers and reception who require IT support. Qscan can provide onsite and remote training to the clinic to support the Qscan iQ technology.

Regional Service & Relationship Managers

Our Regional Service & Relationship Managers are dedicated in providing local medical practitioners and clinics with exceptional Qscan service across South-East Queensland and the Gold Coast region. We provide tailored service options to best suit the referrer and clinic requirements.

These include but are not limited to:

  • Onsite visits
  • CPD sessions
  • Hour of Power session with a Qscan Radiologist
  • Additional education sessions

If you require any additional support or have an enquiry please contact us or submit a request through this form and we will contact you.

Diagnostic Imaging Pathways (DIP) is an internationally accepted and accredited education and decision support resource for diagnostic imaging. The link below will redirect you to the Government of Western Australia, Department of Health Diagnostic Imaging Pathways.

The Pathways are endorsed by the Royal Australian and New Zealand College of Radiologists (RANZCR).

For any questions or support please contact our Radiologists or complete the form below.

 

 

Categories covered include:
Breast ImagingCancer StagingCardiovascularEar, Nose and Throat
EndocrineGastrointestinalMusculoskeletalNeurological
Obstetric & GynaecologicalPaediatricRespiratoryTraumaUrological

 


If you require any additional support or have an enquiry please contact us or submit a request through this form and we will contact you.

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