For all new clinical trial enquiries, please email clinicaltrials@qscan.com.au the following completed documentation: 

1. New Clinical Research Enquiry Form
2. Study Protocols  
3. Imaging Requirements (if available) 

Note: Items 1 and 2 are a mandatory to enable our team to provide a quote on your upcoming study.

It will take about 20 business days from receipt of your completed enquiry form and appropriate study protocols.

The following table provides approximate time frames for each stage of the process.

Please note this is a guide only, more complex requests and/or incomplete/changing requests can take longer to process. 

The study start-up fee covers the administration required to establish and manage a clinical trial.

Clinical trial scans differ from standard patient care services, which means additional resources must be allocated to understand and prepare our teams

Please email your updated study protocols with your study protocol name in the subject of the email to clinicaltrials@qscan.com.au, highlighting any changes for our immediate attention.

Once the changes have been reviewed, we will let you know if our fees have changed. If they have changed, we will amend your quote as appropriate.

Unfortunately, Qscan Group cannot submit any bill to Medicare or any private health insurer on behalf of clinical trial patients or sponsors. This is not permitted under section 20A of the Health Insurance Act.

If a patient is being seen under an approved and active clinical trial, Qscan Group will invoice the sponsor or client of the clinical trial in full.

If the clinical trial is no longer active, the patient can be referred to Qscan Group through normal channels, where bulk billing will apply.

This differs from standard patient services, which patients can claim against Medicare and private health insurance providers where allowed. Under section 20A of the Health Insurance Act, Medicare rebates cannot be claimed for clinical trial services.

Requests for specific clinics and/or radiologists can be noted in the ‘New Clinical Trial Request Form’.  Our team will let you know if your request can be accommodated – this will be dependent on staff and/or machine availability.

Please email clinicaltrials@qscan.com.au if you have any other enquiries – in this email, please let us know if you would prefer a response by phone or email.

Our team will aim to respond to your enquiry within 2 business days.