Need to speak to someone? Call 1300 177 226 and press 1 for Referrer Support.
Our team can help with results, images, InteleViewer access, referral forms and account setup. You can also receive reports and images by fax, InteleViewer/InteleConnect, or encrypted Medical Objects or HealthLink messaging via Qscan Referrer Results.
Can’t open older images in InteleViewer?
Images older than about 12 months now need the current version of InteleViewer (5.8 or later). This version has been available since April 2026, so you may have already been prompted to upgrade. If your version is older, you’ll be prompted when you launch InteleViewer. Please accept the upgrade, because if you decline, older images won’t load.
To upgrade: Open InteleViewer, go to Utilities > Check for Application Upgrade, and follow the prompts. It takes a few minutes. Or download the latest installer from https://qscaniq.com.au/InteleViewer/.
Still having trouble? Contact Qscan Support at [email protected]
Referrer Directory
InteleConnect / InteleViewer
Apply for an account or log in to view patient images and reports
Qscan Referrer Results
Access reports via the Qscan Referrer Portal
Setup e-Referrals
Set up fast and secure e-Referrals via Medical Objects, HealthLink or Genie & Gentu
Become a Referrer
New practitioner registration form
Report & Image Follow-up
Same-day response. Contact us to follow up on reports or images
Download Digital Referrals
Editable PDF referral forms
Order Referral Pads
Request printed pads for your clinic
Upload Patient Referral
Upload a referral on your patient's behalf
Subspecialist Clinical Webinars
Fellowship-trained radiologists present practical, relevant sessions. CPD-eligible
Business Development Managers & Contacts
Our Business Development Managers provide local practitioners and clinics with tailored Qscan service - including onsite visits, CPD sessions and Hour of Power sessions with a Qscan Radiologist. Contact [email protected] or find your local BDM below.
IT InteleViewer Support
Qscan has a dedicated phone line for referrers and their staff who require over-the-phone IT support with our InteleConnect and InteleViewer platforms.
Call: 07 3357 0911 Email: [email protected]
Doctor Support
General referrer enquiries and results support for doctors and their staff.
Call: 1300 177 226