This Certification may look like a bunch of letters and numbers that you’re not too familiar with, but we’re very excited about them!
Last month, QIP Certifications Certified our company; Qscan Group the ISO9001:2015 Quality Management System (QMS) certification. This Certification is the most established international standard of QMSs, recognising organisational excellence built around our patient care, continuous improvement, and risk management. The reason we’re so excited about it is because it’s a piece of paper that basically sums up that we are upholding our mission of Trusted Analysis, Excellence and Compassionate Care.
After undergoing rigorous assessment, we have been distinguished to have high-levels of service quality, giving us the opportunity to reach new markets and ensure that our patients receive the highest standard of service. We want to always be on the front foot in the industry and we are always looking at ways to improve, which is now supported by a Certification that ensures we do this as well. Yesterday, the CEO of AGPAL Group Stephen Clark; parent company to QIP Certifications, presented the certificate to our CEO Chris Munday.
On the Certificate being presented to Chris, he stated that “This accreditation is a landmark piece representative of Qscan Groups quality standards. Just saying we are a quality organisation is not enough for us, we measure ourselves against the highest standards – which we continuously strive to improve upon”.
Dylan Campher, our Executive of Quality, Innovation & Performance, and his team, have been putting all the steps in place over the past months to ensure we met all requirements for the Certification. “Qscan has a reputation of doing things differently, things that really matter to our patients and referrers. We are the first Radiology company to measure our quality standard against an international system. This is a huge step in the right direction.”
Stephen Clark remarked that “Qscan is ahead of the game, we’re proud to be presenting this accreditation to them today”.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, a process approach and continual improvement. This Certification helps ensure that customers get consistent, good-quality products and services. ISO 9001:2015 QMS requires ongoing quality improvement initiatives to maintain the standard, so our next steps will be to systematically work through observations made during the assessment while continuing our quality improvement across the Group.